Yaldi Drivers App – Privacy Policy
Last Updated: June 2026
1. Introduction
This Privacy Policy explains how Yaldi Car Sharing and Rental Services (“Yaldi”, “we”, “our”, or “us”) collects, uses, stores, and protects information obtained through the Yaldi Drivers App (“App”).
The App is intended exclusively for authorized Yaldi personnel for operational fleet management activities.
2. Information We Collect
The App may collect the following information:
Account Information
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- Name.
- Employee or driver identification.
- Company email address.
- Phone number.
- User role and permissions.
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Operational Information
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- Assigned tasks.
- Vehicle information.
- Task completion records.
- Maintenance and delivery records.
- Activity logs.
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Location Information
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- GPS location while using the App.
- Route and trip information related to assigned operational tasks.
- Vehicle pickup and drop-off locations.
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Device Information
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- Device model.
- Operating system version.
- App version.
- Device identifiers.
- Error and diagnostic logs.
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3. How We Use Information
Yaldi uses collected information for:
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- Managing fleet operations.
- Assigning and tracking operational tasks.
- Verifying task completion.
- Monitoring vehicle movement.
- Enhancing safety and security.
- Supporting maintenance operations.
- Investigating incidents or disputes.
- Improving App performance and reliability.
- Complying with legal and regulatory obligations.
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4. Location Tracking
The App may collect location information while in use and when operational tasks are being performed.
Location data may be used to:
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- Verify driver assignments.
- Track vehicle relocations.
- Confirm task completion.
- Improve fleet utilization.
- Enhance operational efficiency and security.
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Location tracking is conducted solely for legitimate business and operational purposes.
5. Data Sharing
Yaldi does not sell personal information.
Information may be shared only with:
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- Authorized company personnel.
- Fleet management and operational teams.
- Technology service providers supporting the App.
- Regulatory authorities when required by law.
- Law enforcement agencies when legally obligated.
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6. Data Security
Yaldi implements reasonable technical and organizational measures to protect information against:
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- Unauthorized access.
- Disclosure.
- Alteration.
- Loss.
- Misuse.
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Despite these measures, no electronic system can be guaranteed to be completely secure.
7. Data Retention
Information will be retained only for as long as necessary to:
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- Support operational requirements.
- Meet legal and regulatory obligations.
- Resolve disputes.
- Enforce company policies.
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Data may be securely deleted when no longer required.
8. User Rights
Subject to applicable laws and company policies, users may request:
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- Access to their personal information.
- Correction of inaccurate information.
- Information regarding how their data is processed.
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Requests should be submitted to the Yaldi IT Department.
9. Third-Party Services
The App may utilize third-party services for hosting, analytics, mapping, notifications, authentication, or operational support. Such providers may process data solely for authorized business purposes and under appropriate safeguards.
10. Changes to this Privacy Policy
Yaldi may update this Privacy Policy periodically. Updated versions will be made available through the App or other internal communication channels.
11. Contact Information
For questions regarding this Privacy Policy or data processing activities, please contact:
Yaldi IT Department
Email: support@yaldi.ae
By using the Yaldi Drivers App, users acknowledge that they have read and understood this Privacy Policy.