Join us
At Yaldi, we are on a mission to revolutionize transportation and create a more sustainable future through shared mobility solutions. If you have a passion for innovation, a drive to make a positive impact, and a desire to be part of something extraordinary, we invite you to join our dynamic team.
Customer Support Agent (English + Arabic)
Requirements:
- Proven experience in a customer support role, preferably in a technology-driven environment or related field.
- Excellent communication skills, both verbal and written (Arabic & English), with a strong ability to convey complex information in a clear and concise manner.
- Empathy and a genuine desire to help customers, ensuring their satisfaction and loyalty.
- Problem-solving mindset with the ability to think critically and find effective solutions to various challenges.
- Adaptability to a fast-paced startup environment and willingness to take on new responsibilities as needed.
- Proficiency in using customer support software and tools for ticket management and communication.
- Passion for sustainable transportation solutions and contributing to a greener future is a plus.
If you are ready to embark on a journey that will redefine urban mobility and contribute to a more sustainable future, we would love to hear from you.
To apply for any of the positions listed above, please send your resume to careers@yaldi.ae.
Join us at Yaldi and together let’s shape the future of shared mobility, one innovative idea at a time!