Where is the key?

The key is in the glove box or the cup holder. If you cant locate the key please contact us: Live Chat: yaldi.ae Call: 800-YALDI Email: support@Yaldi.ae

Who can Use my Yaldi Account?

Only registered Yaldi members can book and drive Yaldi cars. It is super simple to download and register your own account to use our service.

What if the refuel tag is not working?

All of the Yaldi cars are equipped with a refuel tag to assist you with automatic payment of the fuel at any ENCO station. In a rare occurrence where the tag isn’t functional:   Please make a payment from your end and take a picture of the receipt Send it along...

What if the car is low on fuel before starting a trip?

All you need to do is visit your nearest ENOC station and ask the staff to refuel your car. No payment or identification proof is required. *Note: This applies to pay-per-min rental only You can refuel the car from the following gas stations:  ENCO station Yaldi will...

How do I end my Pay-Per-Min Yaldi car?

Just Follow these 5 easy steps :  End your trip by parking the Yaldi Car in one of the designated parking areas (Parking Guide) Select the ‘end trip’ option in the Yaldi app and return the key to the glove box or cup holder before you exit the vehicle. Once you have...