What is an excess fee and when does it apply?

Excess fee is any additional charges you are required to pay towards a claim that needs to be raised to our insurance. This fee is payable only if an accident or damage is caused for which you receive a white or red report from the police. Click here to see our...

What happens if I get a fine during my rental?

All fines will be charged separately within 5-7 business days of your reservation, with an additional RTA/administration charge. Pay-per-min Fleet: All Fines will be charged automatically from your balance in your Yaldi Wallet or your Credit card along with RTA/admin...

How to update the payment method?

It is quick and simple to update your payment method on our application: Click account Click on “my wallet” and press “payment methods” Click the Card Icon Add your debit/credit card details or use apple pay and click “save” Use as...

Where can I park my Yaldi car?

Pay-per-min Fleet: Once you have ended your booking you can park your car in any Free Parking area or in RTA parking zones listed below: Zones A Zone B Zone C Zone D If you have ended your trip in the above RTA parking zones –  Please email support@yaldi.ae with...