How Long Can I Book The Yaldi Car?

You can reserve a car for 10 minutes. If you need more time to reach the vehicle you can start a new reservation for the next 10 minutes. Please note that you may be blocked from using making additional reservations on a car if you try to book it more than 2 times. If...

Can I Take My Pet In A Yaldi Car?

No, we are sorry you cannot carry your pet in our cars as we need to be mindful of the next user. Hand over of the car will remind the same as T&Cs state. Additional charges will be deducted as per our terms and condition if the car is not returned in good...

How can I cancel a reservation? Will I be charged?

You can cancel your reservation from the application. When renting a Per-Min Yaldi car you can cancel the trip and there is no fee for cancellation for the first time. A reservation will automatically expire if a trip is not started within 10...

Why isn’t my Yaldi Car starting?

There can be multiple reasons for the vehicle not starting. If it is network or a dead battery issue, please contact us so our Customer Service team and assist: Live Chat: yaldi.ae Email: support@yaldi.ae Call: 800-YALDI In case of declined payments, the vehicle will...

What is the Yaldi Mileage allowance/limit?

Mileage depends on the type of rental. See below: Per-Minute Rentals = 200KM per ride Daily Rental = 200 KM per day Weekly Rental = 1750KM per week Monthly Rental = 5000KM per month ***Additional usage will be charged at the rate of AED 0.95 per KM plus...