We want to make commuting and connecting as easy as possible through all emirates of the UAE.
Car Delivery
- Long Term Cars will be delivered or picked up from your location free of charge at a pre-agreed time within the Emirate of Dubai.
Damages
- When you book your car check the car, Inspect the car, and report all dents, damages, scratches, and cleanliness before you sign your rental agreement. We want to give you every opportunity to make your experience simple. If you need to report damage before you sign our Yaldi Crew Driver will make a report and send it to our team.
- After your trip, please report any damages or cleaning required. We would rather help fix the problem as soon as possible for the next user so please pay it forward. If you need to report damage after you start your trip: Email photos/report to: Support@yaldi.ae
- All reports can be made through email so our maintenance team can be sent to check the car.
- If reports are not sent you may need to cover this cost.
Parking
- Paid parking during your reservation is at your own expense.
Refueling
- Refueling Long Term rental cars are at your own Expense.
Deposit
- A 1000AED deposit is required before your Yaldi Long term Car is Delivered. Please Click here to see more information.
Car Etiquette
- Please no smoke in your Yaldi car.
- Please leave the car in a clean/useable condition for the following user
- Please ensure you have at least 20% fuel in your Yaldi car for the following user.
- Drivers must not be under the influence of alcohol or drugs while operating the vehicle. All insurance claims resulting from driving under the influence will be denied and you will be responsible for all resulting damage repairs as per the Yaldi Damage Rate Card.
We want to make commuting and connecting as easy as possible through all emirates of the UAE.
Starting/Ending Journey
- Please remember all journeys begin and end in Dubai.
Damages
- When you book your car check the car and report all dents, damages, scratches, and cleanliness before you start your journey we want to give you every opportunity to make your experience simple. If you need to report damage before you start your trip: Email photos/report to : Support@yaldi.ae
- After your trip, please report any damages or cleaning required. We would rather help fix the problem as soon as possible for the next user so please pay it forward. If you need to report damage after you start your trip: Email photos/report to: Support@yaldi.ae
- All reports can be made through email so our maintenance team can be sent to check the car.
- If reports are not sent you may need to cover this cost.
Parking
- Paid parking during your reservation is at your own expense.
- You can end your trip using an A-D RTA-approved zones for pay-per-min Yaldi cars.
- Please email your parking zone code to support@yaldi.ae once you have completed your trip.
Please be mindful that journeys cannot end in:
– Any underground or multi-level parking Mall
– Private free or paid parking RTA ZONE E-J
– Malls
– Valet parking
– Airport
Refueling
- Refueling pay-per-min Yaldi cars is easy just go to any ENCO petrol station. Each car has a VIP tag attached to make fueling easy.
- Refueling Long Term rental cars are at your own Expense.
Reserving Cars
- You can reserve your car for up to 1Omins before you reach the car.
Car Etiquette
- Please remember to send your parking code/location to support@yaldi.ae once you have ended your trip
- Please no smoke in your Yaldi car.
- Please leave the car in a clean/useable condition for the following user
- Please ensure you have at least 20% fuel in your Yaldi car for the following user.
- Please leave the keys in the designated spot (glove box or Cupholder)