In the event of an accident,

Firstly make sure you are in a safe place and call the police on 999 or Download the Dubai police app and report an accident.

Then call us to give you step by step guide as to what to do next :

Call: 800-YALDI

Once the police have arrived, please secure a valid police report. Yaldi shall be able to claim insurance upon receiving the police report.

  • Depending on the report you will be covered by my Yaldi.
  • If you receive a green report/non-faulty report you will not be liable for any additional charges and all the damages will be covered by Yaldi.
  • If you receive a red report/faulty report you will be liable for additional charges.
  • Send all Reports to Email: support@Yaldi.ae